Etiquette

How Should People Behave Around an Assistance Dog?

The Americans with Disabilities Act (ADA) ensures the right of individuals with disabilities to be accompanied by a service dog in public areas. These highly trained dogs perform essential tasks for their handlers and deserve respect as working partners.

Below are key etiquette tips to keep in mind when interacting with an assistance dog and their handler:

• 🐾 Don’t be afraid: Assistance dogs are selected for calm, stable temperaments and excellent behavior.
• 🙋‍♂️ Always ask before petting: Never touch a dog without permission—it can distract them from their duties.
• 🍖 Don’t offer food: Assistance dogs follow strict diets and feeding schedules. Treats may interrupt training or health routines.
• 💬 Talk to the person, not the dog: Handlers appreciate when you engage with them directly.
• 🔊 Avoid making sudden noises: Clapping, calling, or whistling at the dog may startle or distract them.
• 🧠 Never make assumptions: Don’t judge the handler's abilities or needs—disabilities aren’t always visible.
• 🧱 Be respectful in public spaces: Don’t block access or create barriers—assistance teams navigate daily life like anyone else.

Know the Law

Want to learn more about legal protections for assistance dogs and their handlers?

Learn About Assistance Dog Laws